Rules And Regulations

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Rules And Regulations

 

ACTION CAMP D.B.A. LOS ANGELES RV RESORT

Guest Rules, Policies & Liability Release

IMPORTANT REMINDERS

  • Railroad tracks run near the premises.
  • A Wild Cat Sanctuary is located next door. Occasional animal sounds are normal and not cause for alarm.
  • Rattlesnakes have been sighted in the canyon. Please exercise reasonable caution.
  • Cellular phone reception is limited throughout the campground and is beyond our control.
  • Complimentary Wi-Fi is provided; however, service quality is not guaranteed. Refunds will not be issued due to Wi-Fi performance.
  • No pets or smoking of any kind are permitted inside cabins.

PHOTO, VIDEO & MEDIA RELEASE

I, the undersigned, hereby grant Action Camp dba Los Angeles RV Resort, its owners, employees, agents, contractors, affiliates, and media representatives the unrestricted right to photograph, video record, and audio record myself and all individuals included in my reservation group while on the premises or participating in any camp-related activities.

These materials may be used for promotional, advertising, social media, website, print, or other lawful purposes without compensation. I waive the right to inspect or approve the final use of such media and release Action Camp from all liability related to its use.

I certify that I am at least 18 years of age and legally authorized to sign on behalf of all guests in my reservation, including minors.

Opt-Out Option:
Guests who do not wish to be photographed or recorded must notify staff at check-in. Reasonable efforts will be made to exclude them.

CAMPGROUND RULES & REGULATIONS 

  1. Quiet Hours: 10:00 PM – 7:30 AM. Noise must remain reasonable at all times.
  2. Check-In / Check-Out:
    • Check-In: 2:00 PM
    • Check-Out: 11:00 AM
      Late check-outs will result in an additional night charge.
      Early check-in (9:00 AM–2:00 PM, if available):
    • Cabins: $30 per person
    • RV & Tent Sites: $30 per site
  3. Speed Limit: 5 MPH throughout the park. Obey all stop signs and yield to pedestrians. Gate is timed for one vehicle only. Guests may be responsible for damage to the gate.
  4. Visitors: All visitors must register at the office and obtain a vehicle pass. Unregistered visitors will be charged a $25 day-use fee.
  5. Children: Children under 12 must be supervised at all times, especially in pool areas.
  6. Pets:
    • Pets are not allowed inside any buildings.
    • Pets must be leashed and waste must be picked up.
    • Aggressive animals will be asked to leave.
    • Service animals are welcome (leash and behavior rules apply).
  7. Pool & Spa:
    • Seasonal; hours 10:00 AM – 8:00 PM
    • No lifeguard on duty
    • Swimwear only; no food, drinks, smoking, or large pool toys
    • Pool availability is not guaranteed; no refunds issued
    • Spa restricted to guests 18+
  8. Wi-Fi: Complimentary but not guaranteed. Streaming or downloading is prohibited.
  9. Propane, Fire Rings & Bicycles: Available 9:00 AM – 5:00 PM
    • Propane: $5.25/gallon
    • Fire Ring: $60/night
    • Bicycle: $15/hour
  10. RV Sites:
    • Maximum two vehicles per site
    • Extra vehicles: $25/night
    • No tents on RV sites
    • No large storage items permitted
  11. Tent Sites:
    • One vehicle per site
    • Extra vehicles: $25/night
    • No electricity included
  12. Emergency Evacuation: All guests must be able to vacate the park within one (1) hour if required.
  13. Smoke-Free Policy: Smoking is prohibited inside all buildings per Los Angeles County ordinance.
  14. Personal Property: Action Camp is not responsible for lost, stolen, or damaged property or vehicles.
  15. Vehicles: No motorcycles, dirt bikes, ATVs, or similar vehicles allowed.
  16. Drugs & Alcohol: Illegal drugs are prohibited. Alcohol may not be provided to minors or publicly displayed.
  17. Prohibited Items: Generators, electric coolers, fireworks, and residential appliances are not allowed.
  18. Fire Safety:
    • No wood fires permitted
    • Charcoal or propane allowed for cooking only
    • Property is located in a designated Fire Zone
  19. Electric Vehicle Charging:
    • EV charging requires prior approval
    • Approved rate: $0.34 per kW
    • Unauthorized charging may result in fees or termination of stay
    • Quiet Hours: 10:00 PM – 7:30 AM. Noise must remain reasonable at all times.
    • Check-In / Check-Out:
      • Check-In: 2:00 PM
      • Check-Out: 11:00 AM
        Late check-outs will result in an additional night charge.
        Early check-in (9:00 AM–2:00 PM, if available):
      • Cabins: $30 per person
      • RV & Tent Sites: $30 per site
    • Speed Limit: 5 MPH throughout the park. Obey all stop signs and yield to pedestrians. Gate is timed for one vehicle only. Guests may be responsible for damage to the gate.
    • Visitors: All visitors must register at the office and obtain a vehicle pass. Unregistered visitors will be charged a $25 day-use fee.
    • Children: Children under 12 must be supervised at all times, especially in pool areas.
    • Pets:
      • Pets are not allowed inside any buildings.
      • Pets must be leashed and waste must be picked up.
      • Aggressive animals will be asked to leave.
      • Service animals are welcome (leash and behavior rules apply).
    • Pool & Spa:
      • Seasonal; hours 10:00 AM – 8:00 PM
      • No lifeguard on duty
      • Swimwear only; no food, drinks, smoking, or large pool toys
      • Pool availability is not guaranteed; no refunds issued
      • Spa restricted to guests 18+
    • Wi-Fi: Complimentary but not guaranteed. Streaming or downloading is prohibited.
    • Propane, Fire Rings & Bicycles: Available 9:00 AM – 5:00 PM
      • Propane: $4/gallon
      • Fire Ring: $60/night
      • Bicycle: $15/hour
    • RV Sites:
      • Maximum two vehicles per site
      • Extra vehicles: $25/night
      • No tents on RV sites
      • No large storage items permitted
    • Tent Sites:
      • One vehicle per site
      • Extra vehicles: $25/night
      • No electricity included
    • Emergency Evacuation: All guests must be able to vacate the park within one (1) hour if required.
    • Smoke-Free Policy: Smoking is prohibited inside all buildings per Los Angeles County ordinance.
    • Personal Property: Action Camp is not responsible for lost, stolen, or damaged property or vehicles.
    • Vehicles: No motorcycles, dirt bikes, ATVs, or similar vehicles allowed.
    • RIGHT TO REFUSE SERVICE & LIABILITY RELEASE

      Action Camp reserves the right to refuse service or require guests to leave the premises without refund for failure to comply with campground rules.

      By signing this agreement, I acknowledge that I have read, understand, and agree to all terms and conditions, and I voluntarily release and hold harmless Action Camp dba Los Angeles RV Resort, its owners, and employees from all liability.

      FIRE OR DAMAGED PROPERTY

      The campground, its owners, and management are not responsible or liable for any loss, damage, or destruction caused by fire, accidents, theft, weather, or any other cause to personal property, including vehicles, RVs, trailers, or their contents. All guests are required to carry and maintain their own liability insurance for their vehicles, RVs, and personal belongings while staying on the property. Guests assume all risk for damage or loss incurred during their stay.

      The campground is not responsible or liable for any injury, illness, or harm caused by animals on the property, including bites or other incidents involving wildlife or pets. Guests are responsible for their own animals at all times. For the safety of all guests, all pets must be kept on a leash and under control while in the park. Any damage or injury caused by a guest’s animal is the sole responsibility of the animal’s owner.

      Refund & Cancellation Policies

      General Policy

      We do not issue refunds due to weather-related discomforts, acts of nature, early departures, or changes in personal circumstances. Cancellation and modification policies vary based on the amount of notice provided prior to the reservation arrival date.

      Reservation Changes & Cancellations

    • Changes made 30 days or more prior to arrival may be converted to a Camp Credit for the amount paid, minus a $30 processing fee.

    • Changes made fewer than 14 days prior to arrival for cabins, or fewer than 7 days prior to arrival for campsites, will result in forfeiture of all deposits paid.

    • In some cases, a Camp Credit may be issued for funds paid and applied to a future reservation.
      (Please refer to the “Camp Credit” section for terms and conditions.)

    • Monthly Reservations

    • No refunds will be issued for monthly reservations canceled less than 30 days prior to arrival.

    • Security deposits will be fully refunded provided:

      • There are no damages to the site, and

      • There are no outstanding balances for rent or utilities.

    • Guests paying a monthly rate who depart prior to the end of the month will not receive a refund for unused days. Monthly stays are not prorated under any circumstances.

    • If damages or outstanding balances exist, the applicable costs will be deducted from the security deposit prior to refund.

    • Security Deposit Refunds

    • Security deposits paid via credit or debit card will be refunded only to the original card used, and the name on the card must match the reservation name.

    • Security deposits paid in cash will be refunded by business check only.
      Cash refunds are not issued under any circumstances.

    • Changing Your Dates

    • Changes made 30 days or more prior to arrival will not incur any fees.

    • No-Show Policy

      Reservations will be held until checkout time on the day following the scheduled arrival date. Failure to arrive will be considered a no-show, resulting in cancellation of the reservation and forfeiture of all funds paid.

      Holiday Reservations

      We maintain a zero-cancellation policy for the following holiday periods:

    • Memorial Day Weekend

    • Fourth of July Week

    • Labor Day Weekend

    • All holiday reservations are 100% non-refundable and must be paid in full at the time of booking if reserved within the same calendar year.

    • Changes made less than 30 days prior to arrival that result in a reduction of stay may incur 50% to 100% responsibility for the removed nights, in accordance with standard cancellation policies.

    • Please contact the office to determine whether you qualify for Camp Credit for any removed days. REFUND POLICIES
      We do not give refunds due to the discomforts of nature or early departures. Our cancellation policy varies depending on the timing of your cancellation notice in advance of the reservation date.
      Changing a reservation must be done at least 30 days prior to the arrival date for a Camp Credit in the amount paid for the reservation, minus a $30 processing fee. Changing a reservation less than 14 days prior to arrival for all cabins or less than 7 days prior to arrival for all campsites will results in all deposits paid being forfeited. In many cases you may be issued a Camp Credit for any money paid toward your reservation, to be used at a later date.
      (Please see “***CAMP CREDIT” below for terms and conditions) *Camp Credit expires after one year after it was issued.*
      Monthly reservations No refund is given for monthly reservations cancelled less than 30 days prior to arrival. The security deposit received will be fully refunded as long as there are no damages to the guests site and there are no outstanding balances for rent or utilities.
      If you are a guest paying a monthly rate and leave prior to the end of the month, no money paid towards your rent will be returned to you. We DO NOT pro-rate, no exceptions. As long as no there are no damages to your site and there are no outstanding balances in your account, you will be refunded your security deposit in full. In the case that there are damages to your site and/or any outstanding balances within your account we will deduct those costs from your security deposit before it is returned to you.
      Security deposit refunds processed via credit/debit card are to be processed back to the original credit/debit card and number used to pay said security deposit when reservation was made, no exceptions. The name on credit card must match the name on the reservation in order to recieve your refund. If the refund was paid in cash, you will recieve your refund in the form of a business check-(we DO NOT refund in cash, EVER)
      Changing Your Dates:
      We are happy to assist you with reservation changes at any time. Changes made 30 days or greater prior to arrival will not incur any charges. Changes made less than 30 days prior to arrival that result in a reduction of the number of days for your rescheduled dates will incur either 50% percent or 100% responsibility for those removed days as deemed in our standard cancellation policies. Please speak to the office about wirether or not you quality fo camp
      credit in your name to be used at a later date.
      No Show Policy:
      Reservations will be held until check-out time on the day folfeving your scheduled arrival. No shows will result in a cancelled reservation and full forfeiture of funds.
      Holiday Cancellations:
      We have a ZERO CANCELLATION POLICY for Memorial Day weekend, 4th of July week or Labor Day weekend. These reservations are 100% NON-REFUNDABLE and must be paid for at the time of booking if booked in the same calencar year.

 

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